Privacy policy
Last updated: May 22, 2026
Calmpaw operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience. Calmpaw is powered by Shopify, which enables us to provide our store and related services.
This Privacy Policy explains how we collect, use, and disclose personal information when you visit, use, or make a purchase from https://heycalmpaw.com, or otherwise communicate with us.
Personal information we collect may include contact details, order and transaction information, payment-related information processed by payment providers, account information if you create an account, communications with us, device and usage information, and marketing or advertising interaction data.
We collect personal information directly from you, automatically through our website using cookies and similar technologies, from service providers such as Shopify, payment processors, shipping providers, analytics providers, advertising partners, and third-party platforms where permitted by law.
We use personal information to process and fulfill orders, provide customer support, arrange shipping, returns, refunds, and exchanges, send order and account-related messages, improve our website and products, personalize the shopping experience, send marketing communications where permitted, show relevant advertising, detect and prevent fraud, and comply with legal obligations.
We may disclose personal information to Shopify, payment processors, fulfillment and shipping providers, customer support providers, analytics and marketing providers, advertising platforms, professional advisors, legal authorities when required, or parties involved in a business transaction.
Our store is powered by Shopify. Shopify collects and processes personal information to provide and improve the services used to operate our store. You can learn more about Shopify’s privacy practices at https://www.shopify.com/legal/privacy.
We use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our store, improve performance, and support marketing and advertising. You may control cookies through your browser settings, though some features may not work properly if cookies are disabled.
Our website and products are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
We use reasonable security measures to help protect personal information, but no method of transmission or storage is completely secure. We retain personal information for as long as necessary to provide services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
Depending on where you live, you may have rights to access, delete, correct, receive a copy of, or opt out of certain uses of your personal information. These rights may be subject to limitations under applicable law. To exercise privacy rights, contact us at support@heycalmpaw.com.
We may update this Privacy Policy from time to time. When we update it, we will revise the “Last updated” date above.
Contact
For questions about this Privacy Policy or our privacy practices, contact:
Calmpaw
Website: https://heycalmpaw.com
Email: support@heycalmpaw.com